Privacy and Security Policy

Privacy and Security Policy

PRIVACY PROTECTION POLICY

GUEST INFORMATION

At Eco Villa Kalkan, we attach importance to privacy and are committed to gaining the trust of our guests by adopting high standards for the protection of personal information.

Our policy describes the types of personal information we collect and receive, the circumstances in which we collect and receive personal information, the policies and procedures we have regarding their use and retention and sharing of certain personal information in a limited number of circumstances, the procedures you must follow if you have questions about your personal information or our policies and procedures, and It specifies the persons to whom such questions and requests should be directed and the methods to be used to contact the relevant person.

Use of personal information in this policy means information that is personally identifiable, such as your name, address, email address or telephone number, and is not otherwise publicly available and is not part of your business identity.

Guest preferences and usage given or received by Eco Villa Kalkan while conducting commercial transactions with individuals are also among this type of information.

The Privacy Protection Policy does not apply to Eco Villa Kalkan corporate customers. However, such information is protected by Eco Villa Kalkan policies and practices and agreed agreements.

HOW CAN YOU PROVIDE US WITH YOUR PERSONAL INFORMATION

1. By making a reservation or benefiting from Eco Villa Kalkan services.

2.Eco Villa Kalkan loyalty program, by registering with President's Club.

3.By registering on the Everyone Has an Original website.

4.By providing comments when you communicate with us about the supply of services such as cards.

5.By providing us with information when you participate in marketing initiatives.

6.By visiting our website.

Below we will set out the types of information normally collected in each of these cases, the reasons why that information is collected and how we use and store it.

MAKING A RESERVATION

We need information to identify you, contact you, and process your purchases and requests when making a reservation or using Eco Villa Kalkan services. This information usually includes your name, address, telephone number, email address, credit card number and expiry date, and language preferences. If you choose to share it with us, it may also include your preferences regarding room type, bed type and similar services. You may request that your purchase of Eco Villa Kalkan services be recognized by a third-party loyalty program with which Eco Villa Kalkan has a relationship. In order for us to do this, you must provide us with verification numbers, such as your membership number in a third-party program. From time to time, we also offer special discounts that may qualify. From time to time we offer special discounts, for example for senior citizens or children. In order to assess your eligibility and process your booking correctly, we need to record your date of birth at the time of booking. To verify this, you may be required to provide personal identification showing your date of birth when checking in.

Eco Villa Kalkan is a family of management companies that manage hotels for third-party owners. Your personal information is shared with the third party owner of the hotel where you want to stay and with the employees responsible for providing the service, to the extent necessary to provide the service you will receive and to carry out the transaction. All hotels managed by Eco Villa Kalkan agree to comply with this Privacy Protection Policy.

From time to time, we offer packages or other services involving third parties. If you benefit from such a package or service, your personal information will be shared with the relevant third party to the extent necessary to provide the service and process the purchase or request.

Eco Villa Kalkan may use the information you provide to send offers or information to Eco Villa Kalkan and selected third parties. Your information is not sent to these third parties and the offers of third parties are collected and distributed by Eco Villa Kalkan.

If you do not want to receive such offers and information, you can cancel your registration or membership by sending an e-mail to [email protected] with the words "Unsubscribe" in the subject field and specifying your request along with sufficient personal identifiers so that we can fulfill your request appropriately. Loss cancellation guidance is provided in all such marketing communications.

ECO VILLA KALKAN LOYALTY PROGRAM

As an Eco Villa Kalkan customer, you can participate in the Eco Villa Kalkan loyalty program. Eco Villa Kalkan is designed to provide a higher level of personalization and service and additional personal information is required. Volunteerism is essential for membership. By registering, you agree to provide and consent to their use of your personal information as further set out in the President's Club Terms and Conditions. Please click here to view Eco Villa Kalkan Terms and Conditions.

EVERYONE HAS AN ORIGINAL. REGISTER TO THE WEBSITE

People who want to share their experiences with Eco Villa Kalkan may want to do so through our website Everyone Has a Original. Although there is no need to register to view the site, it is necessary to enable sharing and other functions on the relevant website. The personal information you provide during registration is used to verify your identity and to manage and enter your contributions to the website and to allow us to contact you about your contributions to or use of the website. We may also contact you about updates or changes to the website, shared content that may be of interest to you, or offers and information from Eco Villa Kalkan or our other marketing partners whose products or services may be of interest to you.

We may, from time to time, use third-party service providers to operate the Everyone's an Original website. Therefore, your personal information may be accessed or used or stored by third parties to the extent necessary for them to provide the relevant services. Some service providers may be located in jurisdictions that do not have rules similar to privacy legislation in Canada, and information in those jurisdictions may be accessed in accordance with the law in those jurisdictions.

If you are a President's Club member, you can register using your President's Club information instead of registering separately on the Everyone's an Original website. If you choose this method, you consent to the use of your personal information that you used when registering to President's Club, in the relevant registration process, when logging into the website and for the purposes explained above.

When using the Everyone's an Original website, Everyone's an Original Terms and Conditions also apply.

INFORMATION PROVIDED TO CONTACT US ABOUT SERVICE PROCUREMENT, SUCH AS COMMENT CARDS

For this purpose, the information given to us is used only for the purpose of recording your comments, communicating with you about your comments, displaying them by the hotel and hotel staff in question, recognizing employees for the purpose of excellence in service provision and improving service provision.

ECO VILLA KALKAN PROVIDES THE POSSIBILITY TO RECEIVE TARGETED, TIME-LIMITED OFFERS AT THE RIGHT TIME

To register for this service, you must provide your email address, name, surname, language preference and country of residence. You can cancel your registration at any time by using the link sent in each e-mail, and after this process, you will not receive e-mails containing offers or promotions for the specified registration or website. You can re-register if you want to receive offer emails later.

BY VISITING ONE OF OUR WEBSITES

Our websites use "cookies". Cookies are pieces of information that the website transfers to your hard drive for record-keeping purposes. The use of cookies is an industry standard -- you will encounter them on almost all websites. Eco Villa Kalkan uses cookies to recognize visitors when they revisit our sites. Once we understand who you are, we can customize your online visit.

We can evaluate our content and services and customize our website for our visitors based on other information we collect, such as IP addresses, pixel tags (clear gif files), which are numbers assigned to your computer when you connect to the Internet, and the Internet browser or operating system you are using. This information is collected on an aggregate basis, but as described above, we may associate this information with your personal information using cookies.

We use Google Analytics and Adobe Analytics to measure how visitors interact with content on our websites. We also use the Facebook Custom Audiences system to ask Facebook to show you customized ads based on your use of our websites or Facebook applications and to measure how you interact with those ads. All of these services use cookies and similar technologies, such as web beacons, tags and embedded scripts, to record your interaction with our websites. Additional information about how these services use relevant technologies can be found on the Google website, the Adobe website, and the Facebook website. The Google Analytics security and privacy policies outline how Google protects information collected through Google Analytics. The Adobe Privacy Policy outlines how Adobe protects information collected through Adobe Analytics. The Facebook Data Use Policy outlines how Facebook protects information collected through Facebook Custom Audiences.

If you do not want data about your visits to our websites to be collected by Google Analytics, you can cancel your registration by installing the Google Analytics opt-out browser add-on. You can also opt out of data collection through Adobe Analytics by visiting the Adobe Privacy Center. You can leave the Facebook Custom Audiences system by visiting the Facebook participation cancellation page.

WHY DO WE COLLECT PERSONAL INFORMATION?

1.To establish and maintain a responsible business relationship with you and continue to provide services.

2.Understanding your needs and preferences. We keep records of the products and services you purchase from us and may request additional information to serve you better. For example, we may keep a record of your room type preferences.

3.To develop, improve, market or provide products and services. For example, we look at how our guests use our services to understand how we can make them better.

4.To manage and develop our business and activities. For example, we analyze the usage patterns of our hotels and services by our guests in order to manage our hotels and services more efficiently and plan our future growth.

5.To meet legal and regulatory requirements.

WHEN DO WE DISCLOSE PERSONAL INFORMATION

We only disclose personal information in these limited circumstances:

1. We may disclose the guest's personal information to a person requesting information as the guest's agent, such as a travel agency making a reservation on behalf of the guest, when deemed reasonable by Eco Villa Kalkan.

2.Personal information is shared with the Eco Villa Kalkan you have booked in order to provide the services you have booked.

3. If you want to visit another Eco Villa Kalkan in the future, your personal information may be shared with the other Eco Villa Kalkan in order to provide you with better service.

4. Personal information is shared with a third party involved in providing the purchased services to the guest, to the extent necessary to provide the service and carry out the transaction.

5.It may be shared with third parties assigned to operate on behalf of Eco Villa Kalkan, such as reservation management, data processing or storage, guest surveys or research.

6.Personal information may be shared with an agency appointed by Eco Villa Kalkan to evaluate the creditworthiness of the customer or to collect the customer account.

7. If, as a result of Eco Villa Kalkan's reasonable assessment, it is deemed that there is an imminent danger of life or property damage and that this danger can be prevented as a result of disclosure of the information, or if disclosure is required by legal authorities, personal information may be shared with a public authority or a representative of a public authority.

Disclosure of a guest's personal information by Eco Villa Kalkan to a third party is confidential, provided that the information is used only for the purpose for which it was disclosed.

PRINCIPLES

1.Eco Villa Kalkan does not collect, use or disclose your personal information for any purpose other than those described above unless we have your permission.

2.Eco Villa Kalkan protects your personal information by taking appropriate security measures.

3.Eco Villa Kalkan takes appropriate steps to protect the confidentiality of your personal information when working with third parties.

4.Eco Villa Kalkan strives to keep your personal information accurate and up-to-date as necessary for the purposes described above.

5.Eco Villa Kalkan approves your requests for access to your personal information as soon as reasonably and possible.

If you wish, you can refuse to provide us with your personal information.

You can revoke your consent for us to use your personal information for marketing purposes at any time. This processing is subject to legal and contractual restrictions and requires reasonable notice. To revoke your consent, send an email to [email protected] with the subject line "Unsubscribe" and sufficient personal identifiers to enable us to effectively fulfill your request.

However, revoking your consent may limit our ability to serve you.